Shipping policy

We know once you've ordered, you want your gear ASAP — trust us, we get it! Here's everything you need to know about getting your order from us to you. 📦🐕

Free Shipping 🎉

Spend over £45 and we'll cover the shipping. Consider it our little gift to you and your pup!

Order Processing ⏱️

Once you've placed your order, we typically get it processed within 1-3 business days. During busy periods things might take a tiny bit longer — good things are worth the wait, right? 🐾

Shipping & Delivery 🚚

After your order ships, you can expect it to arrive within 3-5 business days, depending on your location and the shipping method you chose at checkout. Every adventure starts with a delivery! 🏃♀️

Order Updates 📲

Once your order is on its way, we'll send you tracking information so you can stalk the delivery driver — we mean, monitor your parcel's progress — every step of the way! 😄

Secure Checkout 🔒

Your payment details are always safe with us. All transactions are processed through a fully secure, encrypted checkout system. Shop with confidence!

Just so you know 📋

Delivery times are estimates and occasionally things can be slowed down by carrier delays, wild weather, or other factors beyond our control. We appreciate your patience — and so does your dog, who has absolutely no idea what patience means. 🐶😂

LET'S GO... — designed for you, your dog, and every muddy, magical mile in between. 🐾✨